Consumer Disclosures
This business is licensed and examined under Texas law by the Office of Consumer Credit Commissioner (OCCC), a state agency. If a complaint or question cannot be resolved by contacting the business, consumers can contact the OCCC to file a complaint or ask a general credit-related question. OCCC address: 2601 N. Lamar Blvd., Austin, Texas 78705. Phone: (800) 538-1579. Fax: (512) 936-7610. Website: www.occc.texas.gov. Email: consumer.complaints@occc.texas.gov
An advance of money obtained through a payday loan or auto title loan is not intended to meet long-term financial needs. A payday loan or auto title loan should only be used to meet immediate short-term cash needs. Refinancing the loan rather than paying the debt in full when due will require the payment of additional charges.
SMS/Text Message Terms & Conditions
By opting in to receive SMS text messages from Safe Haven Loan, LLC (DBA: Latte Loans) (“we” or “us”), you expressly consent to receive text messages about your loan, such as payment reminders. You also agree that we, our agents, employees, and affiliates may contact you via SMS text messages to the cellular number you provide, including through the use of automatic telephone dialing systems or autodialers.
Message and Data Rates May Apply: Please be aware that your cellular provider’s standard message and data rates may apply to the SMS messages we send you.
Information We May Collect: In connection with this SMS service, we may collect information such as your name, address, cell phone number, your provider’s name, the date and time of messages, and the content of your messages.
Information We May Provide: Through these text messages, we may provide you with account information, payment amounts or due dates, and other personal information related to your loan.
Website Links: Some of our text messages may contain links to websites. Accessing these websites requires a web browser and internet access on your mobile device. Please note that downloading content from these websites may result in additional charges from your wireless carrier. Contact your carrier for details about your messaging plan.
Service Delays: We are not responsible for any delays in the delivery of SMS messages, as this is subject to effective transmission by your mobile network operator.
Opting Out of Text Messaging:
To stop receiving text messages from us, you can reply to any message with the word STOP. If available, you may also use an opt-out link provided in the text message. Your request to stop receiving messages will be processed and become effective within one business day.
SMS Help and Support:
For help or more information about our text messaging service, please contact us by emailing help@latteloans.com or calling 512-730-0060.
In accordance with federal law, Safe Haven Loan, LLC (DBA: Latte Loans) is committed to equal opportunity in lending and does not discriminate against applicants, prospective applicants, or customers based on race, color, religion, national origin, sex, age, marital status, receipt of public assistance, the exercise of rights under the Consumer Credit Protection Act, or any other protected classification. This policy applies to all aspects of the loan process, including prequalification, application, underwriting, closing, funding, and servicing. For further information, please contact our Compliance Department at 512.730.0060.
